Information Systems

If a bus hit you tonight, would your system be able to run tomorrow?

Many MIS directors and system administrators run the system out of their heads......for reasons like these...

• There's no time to write it down.
• Nobody else would understand this system.
• It's going to change soon anyway (new equipment, new package, new building, etc.).

I can quickly become familiar with your new system, and write:

• Basic user documentation.
• System administrator documentation.
• Network administrator documentation.
• Job aids.
• Work processes.
• Help screens.
• On-screen tutorials.